Effective Date: 28/03/2025
At Trip Token, we strive to provide a seamless experience for our customers. Please read our refund policy carefully before making a purchase.
1. No Refunds on Processed Orders
Due to the nature of our services, all sales are final. Once a dummy flight or hotel booking has been processed and delivered, no refunds will be issued.
2. Eligibility for Refund
Refunds may only be considered in the following exceptional cases:
- The order was placed, but the service was not delivered within the promised time.
- A duplicate payment was made due to a system error.
- A technical issue on our website resulted in a failed transaction.
3. Refund Request Process
If you believe you are eligible for a refund, you must:
- Contact our support team at [email protected] within 24 hours of your purchase.
- Provide your order details and the reason for the refund request.
- Allow up to 5-7 business days for us to review and respond.
4. Refund Method
Approved refunds will be processed through the original payment method (e.g., PayPal, Stripe, or bank transfer). Processing times may vary depending on the payment provider.
5. Changes to Refund Policy
Trip Token reserves the right to modify or update this refund policy at any time. Any changes will be posted on this page.
6. Contact Us
For any questions regarding our refund policy, please contact us at:
Trip Token
[email protected]
By purchasing from Trip Token, you acknowledge and agree to this refund policy.